Sometimes, employees need a helping hand to feel positive and confident about their work. Examples in the dental office may include learning a new skill, working towards a more senior role, or taking the lead on an important project. It should be just challenging enough to inspire growth, while still feeling achievable. The most effective goals are intrinsic goals, which appeal to one’s needs, values and sense of autonomy, as opposed to extrinsic goals, which are rooted in external pressures and expectations.Įncourage each team member to set an intrinsic, win-win goal – one that not only benefits the practice, but also matters to them on a personal level. Setting goals gives employees a sense of direction and purpose in their work. For example, you might say: “Wait – that was pessimistic of me! It wasn’t the outcome we hoped for, but I’m so proud of our hard work.” 2. If you find yourself complaining, predicting the worst, or dwelling on negative outcomes in front of your team, make a point of reframing your words. When a problem presents itself, encourage the team to focus their attention on solutions, rather than potential ramifications. Research shows that this is indeed true, with one Harvard Medical School professor describing optimism as a “collective phenomenon.” In other words, if you practice optimism in the workplace, your team may well be inspired to follow your lead. So how exactly can you promote optimism in your workplace? How to be a champion of optimism 1. It also leads away from stress, exhaustion and high staff turnover. This leads directly to better employee relations, healthier practice revenue, and a higher standard of customer care. When you cultivate optimism in your team, you’re also cultivating productivity, commitment and job satisfaction. This was echoed by an article in the Harvard Business Review, which also stated that optimists were five times less likely to suffer burnout. When asked how inspired they were to give their best, optimistic employees reported being more inspired than their pessimistic counterparts. If you’re lucky enough to have worked with an optimist, you’ll probably agree that they tend to be easier to collaborate with, more confident and pro-active, and more resilient to the day-to-day stresses of the job.Ī study by Leadership IQ found that employees with optimistic mindsets were more likely to be engaged and satisfied at work. Unsurprisingly, this makes optimists an asset in the workplace. ![]() They accept that success may be difficult, but they’re prepared to rise to the challenge. They acknowledge that obstacles exist, but they believe that they can find a way around them. However, a real optimist isn’t blind to the downsides. They believe that unconditional optimism is naïve, and that in many situations, it’s more realistic to expect a poorer outcome. ![]() ![]() Some people who lean towards pessimism often call themselves realists instead. Their opposite is the pessimist, who tends to dwell on the negative and expect the worst. ![]() What is optimism?Īn optimist is somebody who generally focuses on the good in any given situation and has confidence in a positive outcome. With that in mind, we discuss how dental hygienists can lead the way and become a champion of optimism in the dental practice. Research shows that these “glass half full” team members are integral to a happy, healthy and productive workplace. They breeze into work with a smile, tackle every challenge with a can-do attitude, and strike up an easy rapport with everyone they meet. Looking around your workplace, it’s not hard to spot the optimists.
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